Remote Monitoring
Accio’s remote monitoring provides a proactive approach to managing servers, desktops and laptops that identifies problem areas before they create issues for your business.
Monitoring enables the computers to watch over the computers.
How does that benefit your business?
Most issues can be solved before the business is ever aware an issue exists. Accio’s server monitoring keeps track of processor usage, memory usage and disk usage. If the server starts getting too busy or has other issues, an alert is immediately issued to Accio engineers.
Through the monitoring software, Accio engineers are able to look directly into servers, desktops and laptops (when attached to the network) to make adjustments and resolve issues. Unless a screwdriver is needed, 90% of all issues will be resolved with no need to come on-site – saving both time and money!
Accio provides:
- 24 x 7 x 365 monitoring of your network, servers and desktop or laptop computers
- Remote support – most issues can be resolved remotely rather than requiring a site visit
- Complete virus protection and malware / spyware protection – no separate licenses needed
- Automated inventories of hardware and software on the network
- Automatic management of the software versions and patch levels on your machines – ensuring your environment is up to date and safe.
Remote Monitoring is a key ingredient in building a highly reliable computing environment while keeping management hours to a minimum.
