Technology Management Services
Accio specializes in providing complete service and support for your technology environment.
For a fraction of the cost of an in-house IT department, Accio covers all your technology needs – phone system, voice and data plans, data network, firewall, security, servers, desktops, laptops, Email, remote devices (iPhone, Blackberry, Palm), and database management.
We offer complete technology management services:
- Help desk – Accio engineers are just a phone call away
- Remote service – we can fix your problems immediately with our remote access systems
- Full 24/7 service and support – we are always on call
- Remote monitoring – complete virus protection, and we can fix most problems before you know they’ve occurred
- Security – full protection for desktops, laptops, data, network, and internet use
- Server backups — fully automated and monitored for maximum safety and security
- Automated updating of all operating system software security patches
- Regular on-site visits – we ensure that your system is healthy and reliable
- Service as required – when you need it
Our contracts are custom tailored to fit your unique needs. Choose the plan that works best for you:
- Fixed monthly price, so you can always predict your IT support costs
- Variable pricing based on agreed on estimated hours – unused hours are “banked” while hours over the monthly estimate are billed, just like phone minutes
- Time and materials service contracts are available for clients purchasing Remote Monitoring, Hosted Microsoft Exchange, or Accio Backup and Recovery services
- Flexible arrangements for special needs – just ask. We can tailor a plan to meet your needs.
Our goal is always to make your technology environment as efficient and effective as possible.
